Terms and Conditions
Welcome to Iswarya Global Trade FZE LLC. By purchasing from our website, you agree to the following terms:
- Business Information:This website is owned and operated by Iswarya Global Trade FZE LLC, registered in the UAE.
- Customer Responsibility: Customers must provide accurate and complete contact details, including a valid phone number and delivery address, to ensure successful order processing.
- Order Processing: Once an order is placed, a Sample order confirmation email will be sent to your registered email address.
- Shipping Policy: Standard delivery typically takes 2 to 3 working days across the UAE.
- Free Shipping is provided for all orders totaling AED 200 or more.
- Orders below AED 200 will incur a standard shipping fee as displayed during checkout.
- Mandatory Unboxing Video:To claim any replacement for damaged or missing items, customers must record a clear, continuous, and unedited video while opening the package. Claims without a supporting unboxing video will not be accepted.
- Return & Replacement Policy:Issues regarding damaged or incorrect products must be reported within 7 days of delivery. Replacements will be processed only after verifying the unboxing video and product condition.
- Payment Terms: All transactions are processed in UAE Dirhams (AED). We utilize secure payment gateways to ensure your financial data is protected.
- Privacy Policy:We respect your privacy. Your personal information is used solely for
Declaration of Agreement
"By purchasing from Iswarya Global Trade FZE LLC, you hereby acknowledge that you have read, understood, and agreed to all the terms and conditions listed above, including our mandatory unboxing video policy for all claims and returns."